Please read this privacy policy (“Policy”) carefully to understand how we will use and protect your Delivery information. We will not share your Delivery information with anyone except as described in this Policy. Our privacy policy is subject to change at any time without notice. Please review this policy periodically to ensure you are aware of any changes.

By visiting the Website (www.q-tickets.com) AND Our App (QTickets) (App Id: 1784746141742357) , you agree to be bound by the terms and conditions of this Privacy Policy. If you disagree, please do not use or access our Website or App.

By mere use of the Website (www.q-tickets.com) AND Our App (QTickets), you expressly consent to our use and disclosure of your Delivery Information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms and Conditions. Questions regarding this Policy should be directed to info@qticketapp.com

SIA Q-tech is committed to protecting and respecting your privacy. Please read this Privacy Statement carefully so you know why and how we collect your data and how we will use it.


SIA Qtech built the Qticket app as a Free app. This SERVICE is provided by SIA Qtech at no cost and is intended for use as is.

This page informs visitors about our policies regarding the collection, use, and disclosure of Personal Information if anyone decides to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information we collect is used to provide and improve the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Q-ticket unless otherwise defined in this Privacy Policy.

This privacy policy explains the following and drafted as per the platforms terms and conditions:

  • How we use your personal information; what data we are Processing and how we are Processing it.
  • Purpose of which we are processing data.
  • How users may request deletion of data.
  • What personal information we pass on to third parties;
  • How long we keep your personal information;
  • Information on marketing communications;
  • How we use cookies;
  • Changes to the way we protect your privacy;
  • How to contact us.

When you first visit our APP (QTickets) or website (www.q-tickets.com), we may ask you to confirm your use of cookies in accordance with the terms of this notice.

1.1 Information Collection and Use

How we use your personal information; what data we are Processing and how we are processing it.

This chapter provides the following information:

  • • The categories of personal data we process;
  • • Sources and specific categories of personal data not directly received from you;
  • • The purpose of the processing of your data; and
  • • The legal basis for the processing.
  • • And how we are processing it.

Users can upload recipient phone numbers from their phone contact list which can be used by (www.q-tickets.com) and our app QTickets, (App Id: 1784746141742357), its holding company, service provider, or contractor to contact the recipient for the delivery of the order. We only use the information shared by the user for the execution of his/her order.

When you use our website (www.q-tickets.com) or App, we occasionally collect and store the information you provide. Our primary goal is to provide you with a safe, efficient, smooth, and customized experience. This allows us to provide services and features that most likely meet your needs and to customize our website and app to make your experience safer and more accessible. More importantly, while doing so, we collect delivery information from you that we consider necessary for achieving this purpose.

We offer event tickets, and movie tickets on our website and app which might require users to upload their personal information in terms of email id, name, address, phone / mobile number, etc. which is used to print on their tickets so that he/she can use the same to visit the venue and theatre to watch his/ her interested event/movie/show. We do not share your data with any irrelevant party not declared in our privacy policy or the part of the event/show/usage for which you showed your interest in providing your information.

If you choose ,to buy on the website (www.q-tickets.com) we collect information about your buying behavior If you transact with us, we collect some additional information, such as a billing address, other payment instrument details and tracking information, etc.

If you send us Personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

We collect Delivery identifiable information (email address, name, phone number, other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) require registration. We do use your contact information to send you offers based on your previous orders and your interests.

The app uses third-party services that may collect information to identify you.

Link to the privacy policy of third-party service providers used by the app

  • • Google Play Services
  • • Google Analytics for Firebase

All credit/debit cards detail and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the app's configuration when utilizing our Service, the time and date of your use of the Service, and other statistics.

  • 1. To provide you with information, products, or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
  • 2. To provide you with location-based services, such as advertising, search results, and other personalized content
  • 3. To improve our Services and deliver a more personalized service.
  • 4. To ensure that content from our Platform is presented most effectively for you and the device you use to access our Platform.
  • 5. To notify you about changes to our Services
  • 6. For any other reason that we deem necessary to enhance your experience of the Platform.
  • 7. We may process your data as outlined in this notice if it is necessary to comply with or enforce legal requirements, whether they arise out of court, administrative or otherwise out of court. The legal basis for this process is our legitimate interest in protecting and safeguarding our legal rights, our legal rights, and the legitimate rights of others.
  • 8. In addition to the specific purposes for which we are authorized to process your data, as mentioned above, we are entitled to process your data even when such processing is necessary to comply with our legal obligation.

(What personal information we pass on to third parties)

  • • We want to gain and maintain your trust. To that end, we will only share your personal information when necessary.
  • • We are authorized to share your data with the following categories of third parties to provide you with our services as set out in this notice.
  • • We have the right to disclose your data to any of our group companies (including our subsidiaries and holding companies and its other subsidiaries) to deliver the services you are interested in or buy from us;
  • • We have the right to disclose your data to our insurers and professional advisors for risk management, professional advice or filing, enforcement, or protection against claims;
  • • In addition to particular cases, we have the right to disclose your data to comply with our legal obligations.

Third parties mentioned in this paragraph may also be registered outside the Republic of Latvia, the European Union, or the European Economic Area. If we send your data to such persons, we will take all necessary measures to protect your privacy. For more information on appropriate security measures, you can contact us at info@qticketapp.com


This Service may contain links to other sites. You will be directed to that site if you click on a third-party link. Note that we do not operate these external sites. Therefore, we strongly advise you to review the Privacy Policy of these websites and our app. We have no control over and assume no responsibility for the any third-party sites or services' content, privacy policies, or practices.


(How long we keep your personal information)

The data that we process for any specific purpose or purpose is not stored longer than necessary.

The data that we process for any specific purpose or purpose is not stored longer than necessary.

Notwithstanding the other provisions of this section, we are entitled to retain your data if necessary, to fulfill our legal obligations.


We value your privacy and are committed to providing clear information about how we collect, use, and protect your personal data. This section outlines our practices concerning marketing communications and adheres to Facebook's guidelines.

1.6.A - Consent to Receive Marketing Communications

By using QTickets App (Id: 1784746141742357) and our website (www.q-tickets.com) you agree to receive marketing communications from us, which may include promotional content, newsletters, updates, and special offers. These communications may be delivered through various channels, including email, push notifications, and in-app messages.

1.6.B. Opting Out of Marketing Communications

If you no longer wish to receive marketing communications from us, you can easily opt out by adjusting your preferences in the app settings or by following the "unsubscribe" instructions provided in the communication. Or write to us at info@qticketapp.com

1.6.C. Frequency and Content

We strive to ensure that our marketing communications are relevant and valuable to you. We aim to limit the frequency of communications and provide content that aligns with your interests and preferences.

1.6.D. Data Usage for Personalization

To enhance your experience, we may analyze your usage patterns within the app to tailor marketing communications based on your interactions. This data analysis allows us to provide you with more personalized and meaningful content.

1.6.E. Data Security

We prioritize the security of your personal data and take appropriate measures to protect it from unauthorized access, loss, or misuse. For more information on how we handle data security, please refer to the "Security" section of our Privacy Policy.

1.6.F Changes to this Section

We may update this section to reflect changes in our marketing practices or to ensure compliance with Facebook's guidelines. It is recommended that you review this section periodically to stay informed about how we handle marketing communications.

For more details about our data practices, including how we collect, use, and safeguard your personal information, please refer to our complete Privacy Policy.


Like other sites, we use cookies. Cookies are small data files that allow us to provide you with a faster and more secure website experience. When you visit or communicate with our websites, service sections, apps, tools or chat rooms, we or our authorized service providers may use cookies to provide you with a better, faster and safer website experience and for advertising purposes.

Cookies usually do not contain any information that could identify the user, but your data held by us may be related to information collected or stored by cookies.

The app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Three ways to manage cookies:

  • • External Sources (1)
  • • Browser settings (2)
  • • Cookies on our website (3)
(1) Cookies from service providers

We use Google Analytics to analyses how you use our website. You can read more about Google’s privacy policy here.

We allow the following trusted companies that comply with VDAR to use cookies or similar technologies to provide advertising or research services:

  • • Our website uses Google Analytics to understand how visitors use the website's content. If you don’t want your browser to use Analytics, you can install the Google Analytics browser add-on. Click here to learn more about Google Analytics and Privacy.
  • • We use the Google Partners advertising system for direct marketing purposes. This helps us to show you relevant offers. You can change these settings here. To learn more about Google ads and privacy policy, click here.
(2) How can you manage cookies?

Most browsers allow users to refuse or delete cookies. Actions may vary depending on browser and version. Below is the current information on how to block or delete cookies on service providers’ websites such as Chrome, Firefox, Internet Explorer and Safari.

Please note that deleting or disabling cookies may affect your user experience, and you may not be able to take advantage of certain benefits of our website.

(3) What cookies do we use?

The main types of cookies. Here’s how and why we use them:

  • (1) Website Functionality Cookies: These cookies allow you to browse the website and use the features available.
  • (2) Website Analytics Cookies: These cookies allow you to evaluate and analyse how our customers use our website and improve its functionality.
  • (3) Target or Advertising Cookies: These cookies are used to show you relevant ads. These cookies limit the number of times your ad is displayed and help us evaluate the effectiveness of our marketing campaigns.

We may employ third-party companies and individuals due to the following reasons:

  • • To facilitate our Service;
  • • To provide the Service on our behalf;
  • • To perform Service-related services; or
  • • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

1.9 Third-party websites

With your consent, we may work with third parties, commonly called service providers, authorized to place third-party cookies on our sites or our services, apps, and tools. These service providers allow us to provide you with a better, faster, and more secure website experience.

Note that third-party cookies are subject to the third-party privacy policy, so we are not responsible for those privacy policies.


We may change this notice for occasionally to reflect how we process your data. If we make material changes, we will notify you on our website or otherwise, such as by sending an email, so that you can review the changes before continuing to use our website.


These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, don't hesitate to get in touch with us so that we will be able to do necessary actions.


We value your trust in providing us with your Personal Information. Thus, we strive to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet or method of electronic storage is 100% secure and reliable, however, we cannot guarantee its absolute security.

2.3 How users may request deletion of data

If your Delivery identifiable information changes, or if you no longer desire our service, you may correct, update, or delete by emailing our Customer Support at info@qticketapp.com or by contacting us by telephone (+974 4466 1996) or postal mail at the contact information listed below.

Address: 190 Borooq tower, 29th floor, Doha, Qatar.
Address: The Binary Tower - Business Bay - Dubai - United Arab Emirates.


You have questions or comments about this statement;

You want us to stop using your information in the future; any of the above rights or have complaints, please get in touch with us

You can contact us by writing to: info@qticketapp.com